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SIMPLY CHARMABLE FAQs

BADGE REEL OPTIONS
Choose from beaded badge reel, plain badge reel, badge topper only, or pin option. Beaded badge reels come with rubber beads. Plain badge reels do not come with beads.
All badge reels are retractable, featuring an alligator clip for easy clipping to clothing. Badge toppers attach to badge reels with durable adhesive velcro. 








SHIPPING & DELIVERY
Here at Simply Charmable, we strive to get your handmade badge reels and badge charms to you as quickly as possible. Shipping is available only in the U.S. for a flat rate of $3. Get free shipping on orders over $25. International shipping is not available at this time.

Local hand delivery is available (and free) for local customers who work or live in Napa, American Canyon, and Yountville, California. Select "local hand delivery" at checkout. 


TRACKING YOUR ORDER
Once your order is placed, you will receive a tracking number so you can keep an eye on your package as it makes its way to you. If you choose local hand delivery, we will contact you to arrange a time and place for delivery. 

100% SECURE ORDERING
We prioritize the security of your personal information. Rest assured that your online order is 100% secure with Simply Charmable. Invoices and receipts will come from Charlotte Wuthrich.

PRIVACY POLICY
Your privacy is important to us. Simply Charmable respects and protects the privacy of our customers. You can trust that your information is safe with us.


REFUND POLICY
No Refunds: We do not offer refunds. All sales are final.
Exchanges Only for Hand Delivered Items: Locally delivered items may be exchanged for another item of equal value within 7 days of purchase.
Condition Required: To qualify for an exchange, items must be unused, in original condition, and accompanied by proof of purchase.
Availability: Exchanges are subject to item availability. Custom or personalized items may not be eligible for exchange.
plain badgge reel: retracable badge reel with alligator clip
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